2000pa Strong Suction / Map memory
5200mAh Lithium Battery / APP virtual wall
LDS Laser Navigation / Sweeping and mopping
LDS Laser Mapping
Create room map in real time,Planning Z-type cleaning path.
LDS scans the room at 5 x360 per second to map the whole house.
SLAM Algorithm plans efficient cleaning routes.
Sweep once, the Roborock can remember the map of the house.
Draw frame on the map to clean the exact area you want.
Make your room cleaner.
Tornado Stereo Cleaning System
Easily to clean the hard-to-reach places.
Flow water evenly.
When the floor is mopped the water is evenly distributed.
Filter can absorb water automatically.
Fine fiber mopping cloth / Slot mopping cloth
Highly locked in water, No leakage, protect the floor
High precision filter
Endurance 2.5hours , Cleaning 250㎡ area.
Automatically turn on maximum suction on carpet.
Adjust to all of the complex environment.
Check the cleaning path / Remote control /
Timing Cleaning / Personality setting / OTA update
Easy integration into modern home.
Packing List
Real Pictures
* We will send the correct Plug Adapter according to your order which suitable for the country.
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EU Plug Adapter (2 Pin Round Pin) Most Europe Countries,Most African Countries,Most Middle East Countries,South Korea,Chile,Paraguay,etc. |
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US Plug Adapter (2 Pin Flat Pin) United States,Canada,Most North and South American Countries,Japan,Philippines,Thailand,etc. |
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Australia/New Zealand (2 Pin Plug Adapter) Australia,New Zealand,Argentina |
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UK Plug Adapter (3 Pin Flat Pin) England,Ireland,Scotland,Hongkong,Pakistan,Singapore,Malaysia,Vietnam,etc. |
Return & Refund
MUCHEN offers 3-year Warranty.
If there are problems with the Robots, please contact us ASAP. We can send you parts from Poland &Spain for free
(artificially damaged will be charged), please install by following the installation video.
Delivery
Feedback
If any question, please contact us in advance, we will help you solve it at once. If you are satisfied with our items, please leave a 5 star feedback on website to help others to know the items more. Appreciate your kind feedback and support.
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
