Q:Could you change others express,we need the goods ungently?
A: Yes,We also send goods by DHL,Fedex,UPS and others if you can pay us more express cost or you buy enought goods.please contact us or leave your messages.
Q:I am a reseller,i would like to buy many pieces of your item,whtat’s your wholesale price?
A:Hi,Thanks for your inquiry,if you would like to buy large quantity,please send us email or leave your messages what your want to us,we will give your the best price within 24 -48hours.Thanks.
Q:Do you have others product that we want to buy together with your product,i have not find it at your store?
A:Yes,we can provide what your want,please send us the details and picture,we can find it for you.
1. We accept Alipay , West Union, TT. All major credit cards are accepted through secure payment process or ESCROW.
The best way is direct online payment, you can choose yourself.
2. Make sure that you have completed all the detailed information like contact person, address, post code and telephone number when filling in your buyer’s information.
1)Most of the items will be dispatched within 1-5 business days after your payment is clear.(Some product may no stock in time,dispatch may delay,hope you can understand.)
2)Items are shipped from China via Airmail, reaching most countries within 10 to 20 business days.Here is shiping time by China Air Post
(Note:the day meas working day)
1. All the goods are inspected before shipment, so if you are not satisfied with the purchase, you can exchange the items in one week and you must contact us within 24 hours of the receipt of your purchase.
2. The shipping and handling charge is not refundable and customer should be responsible for all the charges of returning and reshipping.
3. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and your po#.
4. We will refund your full winning big amount., upon receipt of the item in its original condition and packaging with all components and accessories included. After both Buyer and Seller cancel the transaction from aliexpress. or, you may choose to have a replacement.
When you get the parcel,if you like are satisfied with it ,hope you can leave us 5 stars.
At the time, if you meet any problem about the parcel,please contact us first,we will do our best to solve it.Just hope you can give us a chance.
Thanks so much!!!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.